Design & User Research
I help complex organisations like yours understand their users and solve the right problems.
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Led service design within Lloyd’s to progress a future state vision for digitizing the world’s largest insurance marketplace.
Product design for launch, growth and maturity phases of streaming entertainment app crafted for all fans of DC Comics.
Led stakeholders through a generative research study to support redesign of Ellentube, pop culture video destination for The Ellen DeGeneres Show.
Forecast is a predictive cash flow tool for Wells Fargo small business customers to analyze the week ahead and gain insights about their business.
A user-centered site for product managers and engineers to start building with Discover Bank's growing suite of APIs.